Return to: Information Policies
The university takes every precaution to protect users’ information. When users are asked to enter sensitive information via the web (such as a credit card number or a Social Security number), that information is encrypted and is protected with Secure Sockets Layer (SSL) Web Server Certificates.
All reasonable efforts are made by the university to ensure that all information submitted electronically is secure from modification or deletion by anyone other than the responsible information provider. The university also takes steps to protect user information offline. Only those employees needing the information to perform a specific university-related job are granted access to personally identifiable information. The servers storing personally identifiable information are kept in a secure environment.
Nonetheless, all users acknowledge and agree that there is no expectation of privacy or confidentiality for documents and messages transmitted by or stored on university-owned equipment or systems. Without limiting the generality of the foregoing, users acknowledge that electronic records and documents, including e-mail, may constitute a public record like other documents subject to disclosure.
Users of electronic systems should also be aware that in addition to being subject to authorized access, the security of electronic transmission and storage systems cannot be guaranteed, and such systems may be vulnerable to unauthorized access and modification by third parties. Without limiting the generality of the foregoing, receivers of electronic mail documents should check with the purported sender if there is any doubt about the identity of the sender or the authenticity of the contents, as they would with print documents. Users of electronic mail services should be aware that even if the sender and recipient have discarded their copies of an electronic mail record, there might be backup copies of such electronic mail that can be retrieved.
The university reserves the right to access any communications transmitted or stored using the university’s network. Without limiting the generality of the foregoing, the university may access electronic mail and data stored on the university’s network of computers for purposes including but not limited to the following:
- Troubleshooting hardware and software problems
- Preventing unauthorized access and system misuse
- Retrieving business-related information
- Investigating reports of violation of university policy (including without limitation the Acceptable Use Policy) or local, state, or federal law
- Complying with subpoenas, warrants, or other legal requests for information
- Rerouting or disposing of undeliverable mail
- Other purposes deemed necessary by the university
Walden University may also retrieve electronic mail messages delivered to university account holders, or otherwise prevent distribution of a message to university e-mail accounts, if the university determines in good faith that distribution of the message violates local or federal law or university policy, or places the university at risk of violation of privacy-related laws.