2018–2019 Walden University Student Handbook (September 2018) 
    
    Feb 16, 2020  
2018–2019 Walden University Student Handbook (September 2018) [ARCHIVED CATALOG]

Financial Aid


Return to: Section 5. Tuition and Financial Aid  

Walden University recognizes the importance of financial aid in planning a successful academic experience. The Office of Financial Aid (OFA) at Walden has a knowledgeable staff of individuals who are dedicated to assisting students with their financial aid needs. The OFA is skilled and informed in processing federal, state, and private financial aid.

Department of Education Student Loan Ombudsman

The Walden Office of Financial Aid is always ready to assist with any questions or concerns regarding student loans. If loan issues cannot be resolved, the Federal Student Aid (FSA) Ombudsman Group of the U.S. Department of Education is available to help you. An ombudsman resolves federal loan disputes from a neutral and independent viewpoint. The FSA Ombudsman Group will informally research a borrower’s problem and suggest solutions to resolve the problem. Student borrowers can contact the FSA Ombudsman Group via the following:

Online assistance: https://studentaid.ed.gov/sa/repay-loans/disputes/prepare
Toll-free telephone: 1-877-557-2575 
Fax:
1-606-396-4821 

Mail: U.S. Department of Education

FSA Ombudsman Group

P.O. Box 1843

Monticello, KY 42633

Students are advised to read the following sections, which detail the policies related to financial aid programs. Please be aware that federal regulations that govern the administration of federal programs are subject to change. Walden will make every attempt to notify students notification of any change prior to the effective date of the new or revised policy.