2018–2019 Walden University Student Handbook (September 2018) 
    Jun 29, 2022  
2018–2019 Walden University Student Handbook (September 2018) [ARCHIVED CATALOG]

Student Responsibility for Technology

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Students are responsible for reviewing and understanding Walden University’s technology policies, as outlined in the Walden University Student Handbook. Of note, students are required to have a technology backup plan should circumstances dictate its use. Except in very unusual situations, grade changes, late assignments, tuition refund requests, and the like that are based on technology failure or on occurrences resulting in technology failure will not be considered.  

Walden University is dedicated to serving all students, alumni, instructors, and staff (“users”) with the appropriate use and support of technology within the organization. These technology policies provide expectations for conduct and behavior by applying guiding principles to the use of the Internet; the university’s computer networks, website, and e-mail service; the myWalden University Portal, Our Community, online classroom; and other facilities, connections, hardware, and software provided by Walden or used in connection with the user’s interaction with the university or its affiliates (collectively, “University Systems”). Walden is committed to conducting its affairs in a responsible and ethical manner consistent with its education, research, scholarship, and social change missions.

These policies may be revised by Walden from time to time. Users are responsible for keeping apprised of changes to these policies and complying with all such changes.

  • Many courses use additional or downloadable software. In a few instances, these software packages are for PCs only. For example, one course in the Master of Business Administration specialization in Project Management uses Microsoft Project.

  • If students are Mac users, it is their responsibility to make appropriate arrangements to use PC-required software in those few instances (such as the example above) when comparable Mac software does not exist, in order to achieve the learning objectives in the class.

  • Walden recognizes that students can use alternate software to achieve the same results for a given task and/or assignment. Where submissions are to be made in certain formats, however, Walden does require that the submission be made in that requested format, so the submission can be reviewed appropriately. An example would be Microsoft Office. Walden understands that applications such as OpenOffice can be used to perform very similar tasks; however, all examples provided in the university’s academic environment are standardized in Microsoft Office (the required software). Should assistance be needed, it would only be given with the use of that required software. The same applies for any submissions and/or assignments that are to be submitted in that format.