2017-2018 Walden University Student Handbook (March 2018) 
    Nov 29, 2022  
2017-2018 Walden University Student Handbook (March 2018) [ARCHIVED CATALOG]

Student Support Team

Return to: Section 8. Student Support Services  

Once students enroll in their first course, Walden’s Student Support Team is available 24 hours a day, seven days a week by phone, via online chat, or via e-mail to help with basic technical support and administrative questions.

Technical support includes questions related to the online learning environment as well as navigational and technical issues within the myWalden university portal. The Student Support Team also serves as initial support for

  • Bursar
  • Registrar
  • Order processing and fulfillment of course materials

The Student Support Team can be reached by

  • Clicking on the “Support” tab through the myWalden university portal and submitting requests in writing or through live chat
  • Calling 1-800-WALDENU (1-800-925-3368)
  • E-mailing support@waldenu.edu

For international calls, please visit the Contact Numbers page on the Walden website to see a list of international phone numbers.