Return to: Section 5. Tuition and Financial Aid
Walden University recognizes the importance of financial aid in planning a successful academic experience. The Office of Financial Aid (OFA) at Walden has a knowledgeable staff of individuals who are dedicated to assisting students with their financial aid needs. The OFA is skilled and informed in processing federal, state, and private financial aid.
Department of Education Student Loan Ombudsman
The Walden Office of Financial Aid is always ready to assist with any questions or concerns regarding student loans. If loan issues cannot be resolved, the Federal Student Aid Ombudsman Group of the U.S. Department of Education is available to help you. An ombudsman resolves disputes from a neutral, independent viewpoint. The Federal Student Aid Ombudsman will informally research a borrower’s problem and suggest solutions to resolve the problem. Student borrowers can contact the U. S. Department of Education’s Office of the Ombudsman:
Online assistance: http://studentaid.ed.gov/repay-loans/disputes/prepare
Toll-free telephone: 1-877-557-2575
Mail: U.S. Department of Education
830 First Street, NE
Washington, DC 20202-5144
Students are advised to read the following sections, which detail the policies related to financial aid programs. Please be aware that federal regulations that govern the administration of federal programs are subject to change. Walden will make every attempt to notify students notification of any change prior to the effective date of the new or revised policy.