2014-2015 Walden University Student Handbook (September 2014) 
    Aug 10, 2022  
2014-2015 Walden University Student Handbook (September 2014) [ARCHIVED CATALOG]

Student Responsibility for Technology Backup Plan

Return to: Student Technology Responsibilities 

Important Note: Students are responsible for a technology backup plan should circumstances dictate its use. Except in very unusual situations, grade changes, late assignments, tuition refund requests, and the like that are based on technology failure or on occurrences resulting in technology failure will not be considered.

  • Students should develop in advance and then follow a backup plan for their computer and classroom information or data. Computer and/or hard disk failures do happen, and can result in a failed class, lost tuition, or simply a late assignment. Students are expected to ensure that they can continue to participate in class and also to complete assignments with minimal disruption to themselves or others.
  • If the computer disruption is so serious that it may last longer than a few days, students need to contact either their faculty member or a member of the Academic Advising Team to get help so they can remain in the class.
  • Hard Disks: Backup hard disks are readily available from retail outlets for well under $100. In addition, 4GB, 8GB, and other sizes of memory sticks are available for as little as a few dollars. Some Internet service providers (ISPs) allow storage on the Internet for free or for a nominal charge.
  • The key is to actually use the backup device on a periodic basis—daily, weekly, or monthly.
  • Computers: In the event of a computer failure, students should have a plan to use another computer, such as at a local coffee shop, Internet café, library, or a work location; with a friend or family member; or on a second or even third computer at home. Students should use an extra external hard drive or portable drive and take their backed up data to use on this computer.
  • Emergencies: Students should have a plan for finding another computer in the event of an emergency such as a power failure, natural disaster, fire, burglary, or loss of access to one’s home. As in the example above, students should use an extra external hard drive or portable drive and take their backed up data to use on this computer.
  • Software: If another computer is needed in an emergency, that computer may not have the latest version of software available and thus may not be able to read a student’s document. Tip: Store two versions of a document—one in the latest and one in the previous version of the application, such as in Word 2007 and Word 2003. For example, Word 2003 cannot open a document stored in Word 2007 format, and if the Word 2007 document is backed up and the backup computer has Word 2003 installed, the document will not be able to be read, modified, or printed.