2014-2015 Walden University Student Handbook (September 2014) 
    Aug 10, 2022  
2014-2015 Walden University Student Handbook (September 2014) [ARCHIVED CATALOG]

E-mail Policy

Return to: Technology Policies 

As an online university with students all over the world, Walden uses e-mail to communicate important information to students and the rest of the community. Walden University provides all students with a dedicated WaldenU e-mail address. Students are required to check this e-mail account regularly to ensure they are receiving and/or responding to all communications. Walden’s goal is to keep students informed and engaged with the university throughout their Walden experience. Therefore, it is imperative that students check their accounts and read each message in its entirety.

Walden uses Google Mail as its technology platform. Walden does not rely on a platform provider’s standard template agreements, but rather, the university negotiates custom agreements that sufficiently comply with all relevant regulations protecting the personal information of Walden students, including FERPA. Use of Walden e-mail and the student portal is in accordance with Walden’s Acceptable Use Policies, and student information is never sold to third parties.

Students, faculty, and staff must use their WaldenU e-mail addresses to communicate with one another regarding university business. Walden’s administrative offices may also send communications to students’ personal e-mail addresses.

In the event a student communicates with Walden using his or her personal e-mail address, Walden faculty and staff can respond to that personal e-mail, as well as copy the student’s WaldenU e-mail account, and state in the e-mail reply that it is recommended students use their Walden e-mail when communicating with Walden.

E-mail communications are subject to all applicable university policies. All e-mail sent by students to Walden must comply with Walden policies on proper e-mail communications as indicated in the Acceptable Use Policy  section.